CLIENT[Events company], Lagos
SERVICEOperations automation
TIMELINE[3] weeks
STACKWhatsApp API, Claude, Paystack
(01) HOW WE BUILT IT
01
Webhook security
STEP 01Webhook security
Every inbound message and payment event is signature-verified before it is processed.
WEBHOOK LOG · VERIFIED EVENTS
STEP 02AI FAQ assistant
Answers venue, dress code and timing questions, and hands anything uncertain to a named staff member.
WHATSAPP CHAT · ASSISTANT + HANDOFF
STEP 03Payment to QR ticket
A confirmed payment issues a unique ticket in the same chat, within seconds.
QR TICKET IN CHAT
STEP 04Invites and reminders
Approved templates sent on schedule to every registered guest.
REMINDER SCHEDULE
(02) RESULTS
[00]%QUESTIONS ANSWERED WITHOUT STAFF
[00]sPAYMENT TO TICKET
0TICKETS SENT BY HAND
"[Client quote about the outcome, two sentences at most.]"
[NAME] · [ROLE], [COMPANY]